Kiboko Labs Refund Policy
If you are unhappy with a product purchased from us you can contact us for refund within 60 days of your purchase. We will want to know the reason you are asking for refund. Please note:
- Refunds are provided if the products don't work as described. The absense of a feature that was not described or shown on the site is not a reason to request refund.
- Customers who were refunded once are not eligible for refunds on purchases made after that.
- We reserve the right to reject refund requests at our sole discretion in which case you will be provided reason and offered alternative solution of your problem.
- Abusing the money-back guarantee as a method to extort free customization service will not be tolerated. Customers who do this will immeidately forfeit the right for refund.
- Once you were refunded you can not continue using the product.