Support for E.M.M.A. is available by email and is surprisingly quick. In most cases you will get your question replied in 1-2 hours, and in the worst case - in 1-2 days. There is no such thing as hanging around and hoping for support to asnwer you for days - We are real people accessible by other means as well.
Please specify that you are talking about E.M.M.A. because we sell other software products too. Please be ready to be specific and to provide FTP and control panel access if you have a specific problem which can't be answered otherwise. Your data will be safe with me.
Please use the same e-mail addresses for any pre-sales questions, feature requests, suggestions, or critique.
Yes, support and upgrades for customers are free for full year. After one year you can restart the cycle by paying just 40% of the product price.